Powerful Unifid Application,
Server and Network Monitoring

Premium License

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* NOW AVAILABLE * 
WhatsUp Gold 2019

Up/Down Availability and Performance. At-a-Glance.

See what's up and what's down instantly whether in the cloud or on-premises. Get complete visibility to the status of network devices, systems and applications. Leverage topology-aware monitoring that understands network dependencies so you receive fewer, more intelligent alerts. Receive notifications through SMS, email, web or Slack so you know about developing issues before users report them.
 

 

 

 

 

WhatsUp®Gold Premium Edition

 

Fault Coverage

Why settle for this...

With competitors, you pay by the interface or 'monitor'. That means you have to figure out how many interfaces you want to monitor on each device. Often, they'll tell you that 'you only need to monitor a few interface per device'. Our question is 'why compromise'?

Fault Coverage

...when you can have this?

With WhatsUp Gold's device-based licensing you get maximal network monitoring coverage with less effort. Just decide what devices you want to manage and we make it simple from there. You pay by the number of devices you monitor and can 

 

 

Updated and improved

 

We're committed to building the best in class software for network and application monitoring. See a problem, or an area in need of improvement? Participate and post your suggestions in the Ipswitch community. We're listening.

Feature Area Item Details
User Interface APM-1949
Improved

The user Interface for Application Monitoring has been updated in 2019 to simplify workflows and improve usability.

User Interface WUG-35553
New

WhatsUp Gold Live Activity is a new feature that allows you to see activity occurring in all areas of the application in near real-time. This feature is an alternative to navigating through several windows and reports, and you can now more easily discover issues which may have been difficult to see.

Map WUG-35667
Improved

Custom Maps have been improved with "Snap to Grid" functionality and the ability to display all device names as uppercase. The grid can now be turned on or off and will scale with other elements on the map while zooming.

Reports FLM-4239
New

Suspicious Traffic Report reveals traffic and conversations with suspicious IP addresses inside or outside your network, allowing you to act quickly and take appropriate measures to correct the threat and minimize damage.

Services WUG-13921
Improved

Enhanced HTTP Content Monitor now supports additional authentication methods for NTLM challenge-based authentication.

User Interface WUG-29561
Improved

You can now enter a Reason when placing a device into Maintenance Mode.

Reports WUG-12652
New

Devices in the new Maintenance Report displays a list of all devices currently in Maintenance Mode.

Library FLM-4238
New

The new NTA IP Reputation Library gives you control over suspicious IP addresses lists used in the Suspicious Traffic reports and monitors.

User Interface WUG-20390
Improved

You can now apply a Brand to a device and access the Brand Library directly through the Device Properties window.

Device WRLS-164
New

WhatsUp Gold has added support for Aruba wireless access point devices.

Installation DEP-4608
Fixed

WhatsUp Gold 2018 Service Pack 2 and 3 installers caused the installation to abort on upgrades and fresh installations with "Failed To Load InstallLicensingUtils.dll".

Installation DEP-4621
Fixed

An error was generated when WhatsUp Gold was installed with no specified IIS role.

Database FLM-4250
Fixed

The nightly cleanup on the host table caused a timeout when the database contains a large number of flows.

Logs WCF-671
Improved

All trace activity is now saved to a file when using debugging.

Devices WCF-857
Fixed

The trim command in the default script would trim output unexpectedly for Cisco devices.

Database WCF-890
Fixed

Each run of a backup job would create a new archive if the backup contains double-byte characters.

Config Mgmt WCF-967
Fixed

Users were prevented from saving a copy of results to... in New or Edit Schedule Task.

Database WCF-977
Fixed

Users were prevented from saving copy of a config to a new file location if a backup already exists in the database.

Wireless WRLS-35
Fixed

Aruba devices were prevented from returning wireless data stored in OID 1.3.6.1.4.1.14823.2.3.x

Devices WUG-18129
Improved

Added ability to gather service tag information for Dell PowerEdge R710.

Database WUG-20346
Fixed

Warnings were generated during schema check validation.

Reports WUG-20444
Fixed

Custom sorting in reports was prevented from being retained when reopening or exporting.

Alert Center WUG-22098
Fixed

Alert Center errors were prevented from displaying non-ASCII characters correctly.

Services WUG-24053
Fixed

Windows Services report was prevented from displaying data seemingly at random from run to run.

Polling WUG-32707
Fixed

The Poller Controller was prevented from starting after an upgrade. (Error attempted to divide by zero.)

Polling WUG-32833
Fixed

Connecting scalability pollers to WhatsUp Gold servers on the same domain have been corrected.

Credentials WUG-33325
Fixed

WhatsUp Gold was prevented from retrieving CPU utilization date from an EXSI hosting using SNMP credentials.

Devices WUG-33561
Fixed

The Forwarding Table Inventory was incomplete on the H3C (HP 3Com) switch.

Discovery WUG-33704
Fixed

WhatsUp Gold was assigning the incorrect role (Windows 8.2 vs 10) to a device depending on the combination of credentials used.

Polling WUG-33886
Fixed

The Polling Controller and occasionally other services would crash on C++ code (ispa13).

Reports WUG-34086
Fixed

Custom filtering in dashboard reports was not retained when reopening or exporting.

Dynamic Groups WUG-34940
Improved

Preconfigured dynamic group names have been shortened to better fit within the device tree and report filters.

Reports WUG-35096
Fixed

Exporting report data to PDF would cause an error when the Device Information and Status report was included as part of the dashboard.

MIB WUG-35108
Fixed

The SNMP MIB Manager would display errors and warnings in good files.

Database WUG-35117
Fixed

Qualified WhatsUp Gold 2019 with Microsoft SQL Server 2017.

User Interface WUG-35166
Fixed

The Device Information Card was prevented from displaying all information when selecting a device using the 'include devices in sub-groups' option.

Reports WUG-35226
Fixed

WhatsUp Gold was prevented from displaying serial numbers for APC UPS devices in the Asset Inventory report.

Monitors WUG-35263
Fixed

The SNMP Interface Performance Monitor would not work properly with Meraki devices.

Monitors WUG-35295
Fixed

A BFC error in the web occurred when attempting to change passive monitor assigned actions after selecting a group.

Maps WUG-35512
Fixed

An error occurred when rebuilding groups and links and how they appear in the Auto Map view.

Monitors WUG-35599
Fixed

There was an issue with case sensitivity with the Process Active Monitor.

Discovery WUG-35604
Fixed

Discovery was prevented from successfully discovering all Hyper-V guests.

Monitors WUG-35610
Fixed

Some service active monitors were prevented from working as expected following upgrade.

Traffic Analysis WUG-35787
Fixed

WhatsUp Gold would check the Tor node list even if the Tor threshold has been removed.

User Interface WUG-35888
Fixed

The date/time column was prevented from being displayed in the Configuration Management Policy Audit report.

Database WUG-35961
Fixed

NMConfig and RemoteDBConfig would fail when the SQL user password contains a semicolon (;).

Monitors WUG-35962
Fixed

Windows Event Log monitor was preventing text in the Rules Expression Editor from being retained.

Discovery WUG-35971
Fixed

Credentials were prevented from being applied properly during Discovery.

Maps WUG-36013
Fixed

The user was prevented from deleting premade and custom link lines in the custom map view.

Monitors WUG-36015
Fixed

SNMP active monitor errors were being generated.

Monitors WUG-36046
Fixed

The option for 'Down if the process is running' no longer worked with Process Monitors.

Discovery WUG-36236
Fixed

Discovery was incorrectly assigning device roles based on SNMP responses.

Logs WUG-36245
Fixed

Unnecessary errors were appearing in Logger Health Messages, "Value was either too large or too small for an Int64".

Monitors WUG-36249
Fixed

The WMI Service Monitor failed due to an Invalid Query.

User Interface WUG-36398
Fixed

Filters for specific interface numbers against roles prevented from working properly.

Discovery WUG-36414
Fixed

Device Rescan caused Active Monitors to be added without Use in Rescan enabled and without role assignment.

Discovery WUG-36420
Fixed

Installed software information was inconsistent between Device Scan and Discovered Network Device interfaces.

Monitors WUG-36451
Fixed

Characters in Active Monitor arguments caused problems following an upgrade.

Monitors WUG-36476
Fixed

The Interface Utilization performance monitor was added to newly-discovered Windows devices with incorrect polling protocol.

DGAR WUG-36477
Fixed

Device Details would load slowly when device group access rights were enabled (except for the admin account).

Polling WUG-36483
Fixed

An extremely large database (32K devices) caused NmPollingController to crash on startup.

Monitors WUG-36543
Fixed

The HTTP Content Monitor would fail with a timeout and too many redirects.

Discovery WUG-36608
Fixed

"Refreshed" devices would be added to the root group in WhatsUp Gold when Discovered Devices were missing.

User Rights WUG-36637
Improved

Added the ability to limit access to Service Agreement expiration information in the WhatsUp Gold web interface.

Security WUG-19600
Improved

Upgraded to Visual Studio 2017 Runtime Libraries.

Devices WRLS-69
Improved

Added support for new Aruba Instant Access Points (OID 1.3.6.1.4.1.14823.2).

Virtual WVRT-4063
Fixed

The Virtualization Sync task would generate "Virtual Monitoring is not enabled" errors in Logger if the user was not licensed for Virtual.